★★★★★ Trusted By Hospitality Leaders

The UK's Hospitality HR Document & Policy Hub

Download legally compliant staff handbooks, employment contracts, and HR policies designed exclusively for independent restaurants, pubs, B&Bs, and cafes. Skip the solicitor fees and get protected today.

A man and a woman sitting at a wooden counter in a cafe, looking at a phone and smiling. There are cups on the counter, and a menu board and some flowers visible in the background. WINCHR HR services & consultation.

1,000+ leaders

Coached and supported in hospitality

Providing HR Guidance, Policy & Documents

Our Experience is Global

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HR Toolkits Built for Your Specific Venue

HR Documents, policies, templates and guidance for your UK business.

Who Is This For?

  • Restaurants & Cafes

    Restaurants & Cafes

    Manage high turnover, split-shifts, and service charge rules with iron-clad contracts and onboarding guides.

  • Pubs & Bars

    Pubs & Bars

    Protect your license and your team with clear staff conduct rules, zero-hours contracts, and late-night working policies.

  • Hotels, B&Bs & Airbnbs

    Hotels, B&Bs & Airbnbs

    Scaling your property? Get professional employment contracts for your cleaners, greeters, and management staff.

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When people feel confident and cared for, great service follows naturally

– Founder & Author, Karl Wood

Our HR Services

Need a Single Policy? Browse the Document Shop

From specific project support to retained HR documents for the hospitality sector.