Privacy Policy

your privacy is important to us

WINCHR

Last Updated: December 2025
Data Controller: WINC Ltd (trading as WINC HR)
Company Number: 09209886
Registered Office: 167–169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email: info@winchr.uk

Your privacy matters to us. This policy explains what information we collect, why we collect it, how we use it and the choices you have.

1. What This Policy Covers
This policy applies if you:

  • visit our website

  • buy any of our digital products

  • work with us through consultancy or coaching

  • subscribe to our updates

  • contact us with a question


It covers UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.


2. The Information We Collect
We collect information to help us deliver our services effectively. This may include:

  • your name, role, organisation and contact details

  • information you share with us when completing forms or emailing us

  • payment details handled securely by Stripe

  • assessment or coaching information where needed for our work

  • technical data such as IP address and browsing behaviour (through cookies and analytics)


We do not sell personal information. We only collect what we need.

3. How We Use Your Information
We use your information to:

  • respond to enquiries

  • deliver HR consultancy, leadership development and digital resources

  • manage purchases, subscriptions and billing

  • send service updates and useful information

  • improve our website and content

  • meet our legal and financial obligations

4. Our Legal Bases
We process your data under:

  • Contract – when we deliver a service you have requested

  • Legitimate Interests – to run and improve our business

  • Consent – for marketing where you have opted in

  • Legal Obligation – when the law requires us to keep certain records


In some leadership and assessment work we may process more sensitive information. When we do, we rely on legitimate interests or client instruction and apply additional confidentiality and security measures.

5. Who We Share Information With
We only share your information with:

  • trusted service providers who support our business (e.g. Stripe, Xero, Google Workspace, CRM tools)

  • professional advisers where needed

  • organisations that have engaged us if your data forms part of their project

  • regulators where legally required

Everyone we work with must follow data protection law.

6. How Long We Keep Your Data

We keep information only for as long as it is needed or legally required. For example:

  • client records are usually kept for up to seven years

  • financial information must be held for at least seven years

  • enquiry data is normally kept for no more than two years

After that, we delete or anonymise it.

7. Cookies

Our website uses cookies to make the site work effectively and to understand how people use it. You can change your cookie settings through your browser or, where available, through our cookie banner.

8. Your Rights

You have the right to:

  • access your data

  • ask us to correct anything that is inaccurate

  • request deletion

  • restrict or object to certain types of processing

  • request data portability

  • withdraw consent


You can contact us at any time via:
https://winchr.uk/contact/
If you ever feel we have not handled your data properly, you can contact the ICO at
www.ico.org.uk.

9. Changes to This Policy

If we make updates to this policy, we will publish the changes on this page. The date at the top tells you when it was last revised.