Privacy Policy
your privacy is important to us
WINCHR
Last Updated: December 2025
Data Controller: WINC Ltd (trading as WINC HR)
Company Number: 09209886
Registered Office: 167–169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email: info@winchr.uk
Your privacy matters to us. This policy explains what information we collect, why we collect it, how we use it and the choices you have.
1. What This Policy Covers
This policy applies if you:
visit our website
buy any of our digital products
work with us through consultancy or coaching
subscribe to our updates
contact us with a question
It covers UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
2. The Information We Collect
We collect information to help us deliver our services effectively. This may include:
your name, role, organisation and contact details
information you share with us when completing forms or emailing us
payment details handled securely by Stripe
assessment or coaching information where needed for our work
technical data such as IP address and browsing behaviour (through cookies and analytics)
We do not sell personal information. We only collect what we need.
3. How We Use Your Information
We use your information to:
respond to enquiries
deliver HR consultancy, leadership development and digital resources
manage purchases, subscriptions and billing
send service updates and useful information
improve our website and content
meet our legal and financial obligations
4. Our Legal Bases
We process your data under:
Contract – when we deliver a service you have requested
Legitimate Interests – to run and improve our business
Consent – for marketing where you have opted in
Legal Obligation – when the law requires us to keep certain records
In some leadership and assessment work we may process more sensitive information. When we do, we rely on legitimate interests or client instruction and apply additional confidentiality and security measures.
5. Who We Share Information With
We only share your information with:
trusted service providers who support our business (e.g. Stripe, Xero, Google Workspace, CRM tools)
professional advisers where needed
organisations that have engaged us if your data forms part of their project
regulators where legally required
Everyone we work with must follow data protection law.
6. How Long We Keep Your Data
We keep information only for as long as it is needed or legally required. For example:
client records are usually kept for up to seven years
financial information must be held for at least seven years
enquiry data is normally kept for no more than two years
After that, we delete or anonymise it.
7. Cookies
Our website uses cookies to make the site work effectively and to understand how people use it. You can change your cookie settings through your browser or, where available, through our cookie banner.
8. Your Rights
You have the right to:
access your data
ask us to correct anything that is inaccurate
request deletion
restrict or object to certain types of processing
request data portability
withdraw consent
You can contact us at any time via: https://winchr.uk/contact/
If you ever feel we have not handled your data properly, you can contact the ICO at www.ico.org.uk.
9. Changes to This Policy
If we make updates to this policy, we will publish the changes on this page. The date at the top tells you when it was last revised.