Free WINC HR Confidence Guide Series

The Free Hospitality HR Starter Pack

Seven practical HR guides for independent restaurants, pubs, cafés, B&Bs and hotels. Written by Karl Wood FCIPD, drawing on 30+ years of hospitality HR leadership. Enter your email once and all four PDFs arrive in your inbox.

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★★★★★ Trusted by hospitality leaders

30+ years HR leadership

1000+ Leaders Supported

What’s Inside?

7 Guides, One Practical Starting Point

Each guide stands on its own. Together they cover the people basics every independent hospitality business needs. No fluff, just useful ideas you can act on.

  1. Free · PDF

    Hospitality HR Health Check

    Score your business across nine areas of people management, from leadership and culture to compliance. Then turn the results into a 90-day improvement plan.

    • 9 sections
    • Scoring guide
    • 90-day plan
  2. Free · PDF

    Essential Hospitality HR Policies

    The core policies every independent hospitality business should have in place, explained in plain English. What each one does, and why it matters.

    • Core policies
    • Plain English
  3. Free · PDF

    Hospitality Leadership Toolkit

    Practical tools for leading busy hospitality teams: giving feedback, running one-to-ones and developing people between shifts.

    • Feedback
    • One-to-ones
    • Team development
  4. Free · PDF

    Hospitality TUPE Transfer Checklist

    A step-by-step checklist for staff transfers when a venue changes hands, so nothing gets missed before, during or after the transfer.

    • Step-by-step
    • Before / during / after
    Pairs with the TUPE Toolkit in the Shop ›
  5. Free · PDF

    HR Strategy Planner 2027

    A month-by-month HR planner for the year ahead. Twelve monthly themes across four quarters: Alignment, Empowerment, Growing and Valued. Score five statements each month, choose one focus and act on it.

    • 12 monthly themes
    • 4 quarters
    • Self-score 1 to 5
  6. Free · PDF

    HR Tech Selection Protocol

    A ten-stage protocol for choosing HR, rota and payroll software without being sold to. Scope, business case, clean data, longlist, shortlist, demonstrations you control, then contract and go-live.

    • 10 stages
    • 4 phases
    • Green and red flags
  7. Free · PDF Most comprehensive

    Hospitality HR Planning Blueprint

    The full people plan for an independent operator, following the employee journey from workforce model to year plan. Seven sections, each with practical steps and a short checklist. Start here if you only read one.

    • 7 sections
    • Quarter-by-quarter year plan
    • Budget split
    • Tips and tronc
    1. 1 Workforce Model
    2. 2 Recruitment
    3. 3 Onboarding, Retention, Rotas
    4. 4 Pay and Reward
    5. 5 Skills and Training
    6. 6 Technology
    7. 7 Compliance, Budget and Action Plan